Is Riviera Utilities Internet Reliable? Heres What to Know!

Okay, so I’ve been meaning to share my experience with getting internet set up through Riviera Utilities, and let me tell you, it was quite the journey. When I first moved to this area in Alabama, I knew nothing about the local internet providers. I started by asking around and doing some basic searches. That’s when I learned that Riviera Utilities is a big name around here. Apparently, they’ve been around for a while and have a pretty solid reputation.

I found out that Point Broadband is now handling the internet services for Riviera’s customers. I did some digging and discovered that Point Broadband started in 2017, and they’re based in Opelika, Alabama. They seem to be growing fast, serving about 75,000 customers.

I decided to check out what people were saying about Riviera Utilities and compared them to other providers like Brightspeed and T-Mobile. Customer reviews were a mixed bag, but mostly positive for Riviera.

The Setup Process

• Making the Call: First thing I did was call Riviera Utilities. The rep on the phone was helpful and explained that Point Broadband was taking over their internet services. They gave me Point Broadband’s number, and I gave them a call right away.
• Choosing a Plan: Point Broadband had a few different plans, and I went with the one that suited my needs best – a mid-range plan with decent speed. Nothing too fancy, but enough for streaming and working from home.
• Scheduling Installation: We scheduled an installation appointment for the following week. The anticipation was real!
• Installation Day: The technician arrived on time, which was a good start. He explained that they were installing fiber optic cables, which meant super-fast internet. They had to do some work around the house to get everything set up.
• Activation: After a few hours, the installation was complete. The technician helped me set up the Wi-Fi, and we tested the connection. It was blazing fast! I was pretty impressed.

Living with Fiber Internet

Since then, the internet has been rock solid. I can stream in 4K, have video calls without any lag, and download large files in no time. It’s been a game-changer, especially since I work from home a lot.

I also checked out reviews of * and found it to be legit and reliable, which gave me some peace of mind.

Overall, it was a bit of a process, but I’m happy with the outcome. Getting fiber internet through Point Broadband, thanks to Riviera Utilities, has been a major upgrade. If you’re in the Foley area or nearby, it’s definitely worth considering.