I recently got involved with Bloom Broadband Internet, and let me tell you, it’s been quite the ride. I live in an area where choices are limited, and it was basically down to this or nothing. So, I signed up, fingers crossed, hoping for the best.
First off, the sign-up process was pretty straightforward. I went to their office, filled out some paperwork, and boom, I was scheduled for installation. The technician arrived on time, which was a good start. He got everything hooked up and running without much hassle. We tested the speed right then and there, and it was around what they’d promised, so I was pretty satisfied at that moment.
Customer Service
Their support center is in Michigan. I haven’t had to call them yet, knock on wood, but from what I’ve read, they’re supposed to be really helpful and friendly. They are well trained and kind individuals who are experienced in providing support for subscribers. It’s nice to know that if I do run into issues, there are real people ready to help me out.
Comparing with Others
Now, I’ve heard some mixed reviews about Bloom Broadband compared to bigger names like Comcast. But in my area, it’s not like I had a buffet of options to choose from. From what I gathered, it seems like experiences can vary widely. I’ve seen folks complain about the speed not being consistent, but so far, I haven’t faced that. It’s been pretty steady for my daily use, mostly streaming and browsing. Some folks are talking about comparing the pros and cons between them. I think it would be really helpful.
Actual Speeds
They advertise different speed packages. Initially, I went for the 100Mbps plan, because that seemed decent for my needs. I mean, $69.99 for 100Mbps, it’s not dirt cheap, but it’s also not highway robbery, right? Most of the time, I get around that speed when I test it. There’s an occasional dip, but nothing drastic. It handles my streaming and online gaming without much buffering, so that’s a plus.
- Sign-up: Easy peasy.
- Installation: Smooth like butter.
- Speed: It’s what they say, most of the time.
- Customer Service: Haven’t needed them yet, but they sound nice.
Speed Test
Speaking of testing, I usually just hit up one of those speed test websites to check. It’s not super scientific, but it gives me a ballpark figure. It is easy to find speed test tool online. And the result is good as they promised. I’m happy about that.
Is It Worth It?
So far, so good. I mean, it’s been a few months, and I haven’t had any major complaints. The internet is there when I need it, and it’s fast enough for what I do. Would I switch if something better came along? Maybe. But for now, Bloom Broadband is doing the job, and I’m not pulling my hair out, so that’s a win in my book.
All in all, if you’re in a spot where Bloom Broadband is your only option, don’t sweat it too much. It’s been a decent experience for me, and it might just work out for you too. Just keep your expectations in check, and you’ll likely be alright.